I booked in for a WOF and service, with a few minor repairs included. From the start, the team at Mount AA were excellent costs were clearly communicated, and their recommendations were explained in a way that made everything easy to understand.
While waiting, I received a phone call about an emergency with my pet. Without hesitation, the team offered me a courtesy car so I could leave immediately and return later once things were under control. That level of care and flexibility meant the world to me.
Professional, transparent, and genuinely compassionate. Thank you
Shannon Rowe
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July 11, 2025
Had some minor repairs done after our car failed its warrant. Car sounded like a tractor afterwards. Thought I'd check under the bonnet and found they had not put back any of the scrivets that hold the covers in place, and had lost two of the side covers entirely. Everything was just bouncing around.
Will cost another $50 to replace all the scrivets and we will never get the other covers back.
This was after I was told the work would take an hour so I decided to sit and wait, then, after an hour and a half I was told it would be at least another 2 hours.
Definitely don't trust them for any mechanical work. If they are this incompetent I wouldn't even trust them to do warrants.
Colleen Kiddie
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October 03, 2025
Gave them two chances. They fail so they can get the repairs and work. Went to reputable repair place and wof place, got wof, first time they said I needed a.wheel alignment, went straight down to a.tyre shop and they said it was not needed, the other company were.not making any money from me or selling to me unnecessarily not like this company, I get it that times are hard but dont try and rip people off to line your pockets. A year later once again something else. Vehicle not that old to have the problem they said, and had just had a full service done. Passed wof at a more respectable place. Contactes the Owner. Owner was rude to me and refused to refund the wof fee.as under consumers guarantee act and trading act they are in breach. The owner was rude and refused to refund. They did not provide the requested service and it was not up to standards. Everyone dont go here. Hope karma goes around to the really rude owner.
lena may
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November 22, 2025
Stopped in for a WOF. Great customer service at the front desk, and the WOF inspection was super speedy. Overall great experience, would recommend stopping in if you need a WOF or anything else car related
Christine Massey
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December 30, 2025
Excellent customer service, knowledgeable staff, easy to sort an appointment and work is always carried out efficiently at what I think is a reasonable price.
Our Address
125 Hewletts Road, Mount Maunganui, Tauranga 3116, New Zealand
Claim Listing: AA Auto Centre Mount Maunganui
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I booked in for a WOF and service, with a few minor repairs included. From the start, the team at Mount AA were excellent costs were clearly communicated, and their recommendations were explained in a way that made everything easy to understand. While waiting, I received a phone call about an emergency with my pet. Without hesitation, the team offered me a courtesy car so I could leave immediately and return later once things were under control. That level of care and flexibility meant the world to me. Professional, transparent, and genuinely compassionate. Thank you
Had some minor repairs done after our car failed its warrant. Car sounded like a tractor afterwards. Thought I'd check under the bonnet and found they had not put back any of the scrivets that hold the covers in place, and had lost two of the side covers entirely. Everything was just bouncing around. Will cost another $50 to replace all the scrivets and we will never get the other covers back. This was after I was told the work would take an hour so I decided to sit and wait, then, after an hour and a half I was told it would be at least another 2 hours. Definitely don't trust them for any mechanical work. If they are this incompetent I wouldn't even trust them to do warrants.
Gave them two chances. They fail so they can get the repairs and work. Went to reputable repair place and wof place, got wof, first time they said I needed a.wheel alignment, went straight down to a.tyre shop and they said it was not needed, the other company were.not making any money from me or selling to me unnecessarily not like this company, I get it that times are hard but dont try and rip people off to line your pockets. A year later once again something else. Vehicle not that old to have the problem they said, and had just had a full service done. Passed wof at a more respectable place. Contactes the Owner. Owner was rude to me and refused to refund the wof fee.as under consumers guarantee act and trading act they are in breach. The owner was rude and refused to refund. They did not provide the requested service and it was not up to standards. Everyone dont go here. Hope karma goes around to the really rude owner.
Stopped in for a WOF. Great customer service at the front desk, and the WOF inspection was super speedy. Overall great experience, would recommend stopping in if you need a WOF or anything else car related
Excellent customer service, knowledgeable staff, easy to sort an appointment and work is always carried out efficiently at what I think is a reasonable price.