I booked in for a WOF and service, with a few minor repairs included. From the start, the team at Mount AA were excellent costs were clearly communicated, and their recommendations were explained in a way that made everything easy to understand.
While waiting, I received a phone call about an emergency with my pet. Without hesitation, the team offered me a courtesy car so I could leave immediately and return later once things were under control. That level of care and flexibility meant the world to me.
Professional, transparent, and genuinely compassionate. Thank you
tinamarie
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May 05, 2026
AA YOU are all Incredible!!
Communication and service 👌 My Mazda was a smooth ride home. Honestly, Service means everything and id like to be considered as a long term customer please. Thank you Tina (Mazda CX3 MYC14)
Shannon Rowe
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July 11, 2025
Had some minor repairs done after our car failed its warrant. Car sounded like a tractor afterwards. Thought I'd check under the bonnet and found they had not put back any of the scrivets that hold the covers in place, and had lost two of the side covers entirely. Everything was just bouncing around.
Will cost another $50 to replace all the scrivets and we will never get the other covers back.
This was after I was told the work would take an hour so I decided to sit and wait, then, after an hour and a half I was told it would be at least another 2 hours.
Definitely don't trust them for any mechanical work. If they are this incompetent I wouldn't even trust them to do warrants.
Colleen Kiddie
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October 03, 2025
Gave them two chances. They fail so they can get the repairs and work. Went to reputable repair place and wof place, got wof, first time they said I needed a.wheel alignment, went straight down to a.tyre shop and they said it was not needed, the other company were.not making any money from me or selling to me unnecessarily not like this company, I get it that times are hard but dont try and rip people off to line your pockets. A year later once again something else. Vehicle not that old to have the problem they said, and had just had a full service done. Passed wof at a more respectable place. Contactes the Owner. Owner was rude to me and refused to refund the wof fee.as under consumers guarantee act and trading act they are in breach. The owner was rude and refused to refund. They did not provide the requested service and it was not up to standards. Everyone dont go here. Hope karma goes around to the really rude owner.
Shannon Kelly
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March 26, 2026
Very happy with the service I received for my warrant today. This is a place that has friendly staff that provides excellent service. I will also be booking my car in for its service soon as their prices are very reasonable too.
Our Address
125 Hewletts Road, Mount Maunganui, Tauranga 3116, New Zealand
Claim Listing: AA Auto Centre Mount Maunganui
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I booked in for a WOF and service, with a few minor repairs included. From the start, the team at Mount AA were excellent costs were clearly communicated, and their recommendations were explained in a way that made everything easy to understand. While waiting, I received a phone call about an emergency with my pet. Without hesitation, the team offered me a courtesy car so I could leave immediately and return later once things were under control. That level of care and flexibility meant the world to me. Professional, transparent, and genuinely compassionate. Thank you
AA YOU are all Incredible!! Communication and service 👌 My Mazda was a smooth ride home. Honestly, Service means everything and id like to be considered as a long term customer please. Thank you Tina (Mazda CX3 MYC14)
Had some minor repairs done after our car failed its warrant. Car sounded like a tractor afterwards. Thought I'd check under the bonnet and found they had not put back any of the scrivets that hold the covers in place, and had lost two of the side covers entirely. Everything was just bouncing around. Will cost another $50 to replace all the scrivets and we will never get the other covers back. This was after I was told the work would take an hour so I decided to sit and wait, then, after an hour and a half I was told it would be at least another 2 hours. Definitely don't trust them for any mechanical work. If they are this incompetent I wouldn't even trust them to do warrants.
Gave them two chances. They fail so they can get the repairs and work. Went to reputable repair place and wof place, got wof, first time they said I needed a.wheel alignment, went straight down to a.tyre shop and they said it was not needed, the other company were.not making any money from me or selling to me unnecessarily not like this company, I get it that times are hard but dont try and rip people off to line your pockets. A year later once again something else. Vehicle not that old to have the problem they said, and had just had a full service done. Passed wof at a more respectable place. Contactes the Owner. Owner was rude to me and refused to refund the wof fee.as under consumers guarantee act and trading act they are in breach. The owner was rude and refused to refund. They did not provide the requested service and it was not up to standards. Everyone dont go here. Hope karma goes around to the really rude owner.
Very happy with the service I received for my warrant today. This is a place that has friendly staff that provides excellent service. I will also be booking my car in for its service soon as their prices are very reasonable too.