Terrible service. I had an appointment for 1:30 pm, but my car wasn’t attended to until after 3:00 pm. What is the point of booking an appointment if you’re going to make people wait 2 hours? The job only took 20 minutes, yet I was charged for over an hour’s work. A complete rip-off.
The receptionist and mechanic were extremely rude and disrespectful to my grandad when he questioned this. Very disappointed with the way we were treated. Completely unprofessional. Do not recommend.
Beverley Cameron
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February 16, 2026
Adam,Bev Cameron have been with AA Auto center for few years now find them with Communication,times,mechanical cost adjustments 100% We highly recommend this company
Huang Gordon
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September 02, 2025
The service was quick and efficient, and they did a good job fixing my car, it is a BMW 7 series 2010. However, there was some miscommunication over the phone. When I asked about the cost, I thought labour was included in the price I was given, but when I went to pay the final bill was much higher. The work itself was done well, but it would be much better if the full cost, including labour, was clearly explained and agreed on beforehand.
Regan Aikin
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July 18, 2025
What a great team of people. Yvette was super helpful with my international driving permit. So friendly and full of smiles. Aroma the same, looks like she loves her work. 10 stars for all of you!
Sharie
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June 26, 2025
We have our son in to sit his learners. I can not say enough, how wonderful we have been treated. Two times we have been asked did we need help, this is just well we are waiting. What a pleasure to be at this site, highly recommended if your feeling nervous about sitting your license. What wonderful staff, people that actually love their jobs. Well done AA team.
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173 Devonport Road, Tauranga 3110, New Zealand
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Terrible service. I had an appointment for 1:30 pm, but my car wasn’t attended to until after 3:00 pm. What is the point of booking an appointment if you’re going to make people wait 2 hours? The job only took 20 minutes, yet I was charged for over an hour’s work. A complete rip-off. The receptionist and mechanic were extremely rude and disrespectful to my grandad when he questioned this. Very disappointed with the way we were treated. Completely unprofessional. Do not recommend.
Adam,Bev Cameron have been with AA Auto center for few years now find them with Communication,times,mechanical cost adjustments 100% We highly recommend this company
The service was quick and efficient, and they did a good job fixing my car, it is a BMW 7 series 2010. However, there was some miscommunication over the phone. When I asked about the cost, I thought labour was included in the price I was given, but when I went to pay the final bill was much higher. The work itself was done well, but it would be much better if the full cost, including labour, was clearly explained and agreed on beforehand.
What a great team of people. Yvette was super helpful with my international driving permit. So friendly and full of smiles. Aroma the same, looks like she loves her work. 10 stars for all of you!
We have our son in to sit his learners. I can not say enough, how wonderful we have been treated. Two times we have been asked did we need help, this is just well we are waiting. What a pleasure to be at this site, highly recommended if your feeling nervous about sitting your license. What wonderful staff, people that actually love their jobs. Well done AA team.