If I could give 6 stars I would! Hands down the best Travel Agency, I highly recommend Steve and the team at The Lakes! We weren't sure where we wanted to travel, but knew we wanted to take the kids on a big "experience" holiday. Steve was very knowledgeable and patient in guiding us on various options that were suitable for all our ages (3-65). In the end we settled on Japan! Steve pulled together some great flights and exceptional accommodation for us. I will be forever grateful, we had the trip of a lifetime. Thanks Steve! We'll definitely be return customers for our next adventure!
Leong Wong
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February 10, 2025
My partner and I initially booked our 6 week vacation with another company, but after many months of delays and frustrating back and fourths, we decided to try someone else.
We found this branch of Helloworld completely by chance and decided to go in and just talk to someone and see what we could get done. The amount of passion and care put into finding us the best options was nothing short of amazing. Especially with only one month left to get everything sorted.
We had an amazing Trip. We visited 4 countries in 6 and a half weeks. And with all the best deals we could get in that time.
Thanks team. You were all just AMAZING! 10/10
Lynley Barr-Smith
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November 03, 2025
From the start Kylie was helpful and made life easier for us to plan the holiday of a lifetime. Its the little stuff (that can turn big) that you dont know, that Helloworld Travel knows, that makes the difference. eg Hotels in the right place, that are good and clean and friendly. Flights that are timed to make the most of your days and cheaper than we can find online, & Tour Companys that are reliable and excellent. We are grateful to Kylie for her help in making out trip so amazing wiith her tips and tricks. We would use Helloworld The Lakes again.
Lyn Turner
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November 27, 2025
Kylie was absolutely fabulous creating our holiday to Canada, we didn’t need to worry about anything as our itinerary covered everything so was stress free. Will definitely get Kylie to create future trips. Thank-you so much for your expertise and the fun creating our travels.
Nicki Jackson
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October 25, 2024
We booked a 2 week holiday with Katie at Helloworld Travel (The Lakes) to Australia's Gold Coast which included a 7 day 'Barrier Reef' cruise with P&O. All the inside knowledge and advice that we were given took the hassle out of trying something new for our family of five. Once we had decided on a rough itinerary, Katie planned it out and took care of all the details that we wanted included - car hire, making sure the hotels had the bedding arrangements that we needed, WiFi and onsite parking, options for transfers to the cruise terminal, and what to expect once onboard. As first time cruisers, we enjoyed the whole experience, in particular being part of the "Byron Beach Club" as part of booking a mini suite for our family of five. Amongst other things, this enabled us to have a waitered breakfast each morning, plus priority boarding when arriving at the ship, and skipping-the-queue when disembarking on the tender boats for day trips ashore. Plus our own private Byron Beach Club swimming pool and lounging area at the front of the boat. Thanks to all the options presented to us while booking, we had drinks packages and shore excusions pre-booked before even leaving home. Helloworld Travel took care of all the details, provided travel insurance recommendations suited for our holiday, and emailed through updates and flight changes for our trip, which was all very much appreciated. Thanks very much, we had a lovely holiday.
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Tauranga Crossing, 2 Taurikura Drive, Tauriko, Tauranga 3171, New Zealand
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If I could give 6 stars I would! Hands down the best Travel Agency, I highly recommend Steve and the team at The Lakes! We weren't sure where we wanted to travel, but knew we wanted to take the kids on a big "experience" holiday. Steve was very knowledgeable and patient in guiding us on various options that were suitable for all our ages (3-65). In the end we settled on Japan! Steve pulled together some great flights and exceptional accommodation for us. I will be forever grateful, we had the trip of a lifetime. Thanks Steve! We'll definitely be return customers for our next adventure!
My partner and I initially booked our 6 week vacation with another company, but after many months of delays and frustrating back and fourths, we decided to try someone else. We found this branch of Helloworld completely by chance and decided to go in and just talk to someone and see what we could get done. The amount of passion and care put into finding us the best options was nothing short of amazing. Especially with only one month left to get everything sorted. We had an amazing Trip. We visited 4 countries in 6 and a half weeks. And with all the best deals we could get in that time. Thanks team. You were all just AMAZING! 10/10
From the start Kylie was helpful and made life easier for us to plan the holiday of a lifetime. Its the little stuff (that can turn big) that you dont know, that Helloworld Travel knows, that makes the difference. eg Hotels in the right place, that are good and clean and friendly. Flights that are timed to make the most of your days and cheaper than we can find online, & Tour Companys that are reliable and excellent. We are grateful to Kylie for her help in making out trip so amazing wiith her tips and tricks. We would use Helloworld The Lakes again.
Kylie was absolutely fabulous creating our holiday to Canada, we didn’t need to worry about anything as our itinerary covered everything so was stress free. Will definitely get Kylie to create future trips. Thank-you so much for your expertise and the fun creating our travels.
We booked a 2 week holiday with Katie at Helloworld Travel (The Lakes) to Australia's Gold Coast which included a 7 day 'Barrier Reef' cruise with P&O. All the inside knowledge and advice that we were given took the hassle out of trying something new for our family of five. Once we had decided on a rough itinerary, Katie planned it out and took care of all the details that we wanted included - car hire, making sure the hotels had the bedding arrangements that we needed, WiFi and onsite parking, options for transfers to the cruise terminal, and what to expect once onboard. As first time cruisers, we enjoyed the whole experience, in particular being part of the "Byron Beach Club" as part of booking a mini suite for our family of five. Amongst other things, this enabled us to have a waitered breakfast each morning, plus priority boarding when arriving at the ship, and skipping-the-queue when disembarking on the tender boats for day trips ashore. Plus our own private Byron Beach Club swimming pool and lounging area at the front of the boat. Thanks to all the options presented to us while booking, we had drinks packages and shore excusions pre-booked before even leaving home. Helloworld Travel took care of all the details, provided travel insurance recommendations suited for our holiday, and emailed through updates and flight changes for our trip, which was all very much appreciated. Thanks very much, we had a lovely holiday.