Alana and the team have always been a pleasure to deal with. Alana is accommodating and very patient πand really makes the experience easy. She has great recommendations which really helps when stuck for ideas.
Nadine Mackie
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August 08, 2026
Alana Dresner (House of Travel) has arranged and booked both big holidays I have had in the last 2 years so I know how organised and efficient she is. Hence why I have come back again. My Mum and I had a recent appointment with Alana to look into booking a European riverboat cruise (on my Mums bucket list, top thing to do!) I had emailed Alana to tell her this was the info we were after and when we arrived to chat, she had already looked into this for us (with short notice given) and was organised with information and ideas and she had considered other possible options for us to 'tag on' which we hadn't considered but were excited to hear about!! She is so organised, planned and thorough! She def listens and wants to get the best deal for us and I trust she will do so. Since this appointment Mum and I have booked the cruise part of the holiday (where Alana went back and got us the best deal which we are so grateful for!) and she is now organising all the other parts for us to lock it all in for next year. I would recommend Alana as the best (and fun) travel agent to work with! Nadine :)
Marion Jones
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July 26, 2026
Lisa Scott at House of Travel, Tauranga, CBD, has been outstanding. Although our travel plans are not complicated we felt valued. She was welcoming, assessed our needs quickly, made helpful suggestions and formulated a plan. Bookings and an itinerary were formulated and communicated rapidly.
Lisa showed much attention to detail, ensuring there were no errors and arrangements were timely. I would highly recommend Lisa and the House of Travel team.
Goldie Hamilton
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July 31, 2026
Alana created a tailored itinerary, went the extra mile, and was a pleasure to work with. She is a wonderful travel agent and I've always been impressed with her excellent service.
Alan Mathews
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November 03, 2025
Glen McCulloch at House of Travel is exceptional to deal with either planning or booking an overseas trip. His attention to detail & offering ideas / options to improve our experience was wonderful. He cares about what he is doing and his clients & is fast & efficient in finalizing your booking.
I rate Glen highly & can assure you I don't do this very often in today's world.
Our Address
139 Willow St, Cnr Willow and Spring Streets, Tauranga 3110, New Zealand
Alana and the team have always been a pleasure to deal with. Alana is accommodating and very patient πand really makes the experience easy. She has great recommendations which really helps when stuck for ideas.
Alana Dresner (House of Travel) has arranged and booked both big holidays I have had in the last 2 years so I know how organised and efficient she is. Hence why I have come back again. My Mum and I had a recent appointment with Alana to look into booking a European riverboat cruise (on my Mums bucket list, top thing to do!) I had emailed Alana to tell her this was the info we were after and when we arrived to chat, she had already looked into this for us (with short notice given) and was organised with information and ideas and she had considered other possible options for us to 'tag on' which we hadn't considered but were excited to hear about!! She is so organised, planned and thorough! She def listens and wants to get the best deal for us and I trust she will do so. Since this appointment Mum and I have booked the cruise part of the holiday (where Alana went back and got us the best deal which we are so grateful for!) and she is now organising all the other parts for us to lock it all in for next year. I would recommend Alana as the best (and fun) travel agent to work with! Nadine :)
Lisa Scott at House of Travel, Tauranga, CBD, has been outstanding. Although our travel plans are not complicated we felt valued. She was welcoming, assessed our needs quickly, made helpful suggestions and formulated a plan. Bookings and an itinerary were formulated and communicated rapidly. Lisa showed much attention to detail, ensuring there were no errors and arrangements were timely. I would highly recommend Lisa and the House of Travel team.
Alana created a tailored itinerary, went the extra mile, and was a pleasure to work with. She is a wonderful travel agent and I've always been impressed with her excellent service.
Glen McCulloch at House of Travel is exceptional to deal with either planning or booking an overseas trip. His attention to detail & offering ideas / options to improve our experience was wonderful. He cares about what he is doing and his clients & is fast & efficient in finalizing your booking. I rate Glen highly & can assure you I don't do this very often in today's world.