I had a cabin air filter for my car, which I asked them to install. They did it free of charge. They have been doing WOF and other maintenance work for my in laws for many years. Always top quality service.
Ģummÿ ßęær
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December 01, 2025
I had a very disappointing experience today. After calling in the morning and being told to come before 12 or after 1pm, I arrived at 12:30pm due to a genuine misunderstanding. As instructed, I waited in my car and returned to the reception exactly at 1:00pm. Despite following everything we were told, the lady at reception (white hair, tattoo on her right arm, nose ring) was rude, dismissive, and showed no interest in helping.
When I patiently waited and explained why I was there, she abruptly told me they couldn’t see me and that I needed a completely new booking, something that was never mentioned on the phone even though we had provided all vehicle details. I didn’t argue; I simply asked for the next available time, and she said 3:30pm. Her attitude was unprofessional and made me feel unwelcome, especially as I saw her treat other customers far more politely. I couldn’t help but question whether it was because I wasn’t white like the rest of the customers there.
Thankfully, the kind gentleman on staff at 3:30pm helped my husband without any issues. It’s disappointing that one person’s behaviour created such a negative and borderline discriminatory experience.
Clint Higgins
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October 07, 2025
Amazing service from Josh and the team at short notice, costs and time were below what we expected, my four car family will be using them for all our servicing in future.
jake
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October 15, 2025
I have come here for over 3 years
Great service and good prices
Grant Bueno
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April 14, 2021
I recently had my Cobra repaired I found the service there five star they keep me informed all the way through great team I had a rough idea in my mind what I thought it would cost and it came in under that. Happy days.
Our Address
89 Ngatai Road, Otumoetai, Bureta 3110, New Zealand
Claim Listing: Superior Automotive Services | Mechanic Tauranga
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I had a cabin air filter for my car, which I asked them to install. They did it free of charge. They have been doing WOF and other maintenance work for my in laws for many years. Always top quality service.
I had a very disappointing experience today. After calling in the morning and being told to come before 12 or after 1pm, I arrived at 12:30pm due to a genuine misunderstanding. As instructed, I waited in my car and returned to the reception exactly at 1:00pm. Despite following everything we were told, the lady at reception (white hair, tattoo on her right arm, nose ring) was rude, dismissive, and showed no interest in helping. When I patiently waited and explained why I was there, she abruptly told me they couldn’t see me and that I needed a completely new booking, something that was never mentioned on the phone even though we had provided all vehicle details. I didn’t argue; I simply asked for the next available time, and she said 3:30pm. Her attitude was unprofessional and made me feel unwelcome, especially as I saw her treat other customers far more politely. I couldn’t help but question whether it was because I wasn’t white like the rest of the customers there. Thankfully, the kind gentleman on staff at 3:30pm helped my husband without any issues. It’s disappointing that one person’s behaviour created such a negative and borderline discriminatory experience.
Amazing service from Josh and the team at short notice, costs and time were below what we expected, my four car family will be using them for all our servicing in future.
I have come here for over 3 years Great service and good prices
I recently had my Cobra repaired I found the service there five star they keep me informed all the way through great team I had a rough idea in my mind what I thought it would cost and it came in under that. Happy days.