I had a highly disappointing experience. I found hair and an ant in my takeaway order, which was shocking and unhygienic. When I tried to address this with the café, they provided a false email address and made unconvincing excuses without resolving the issue. They also stopped responding to my calls showing a complete lack of accountability. I cannot recommend this place due to their poor food quality and terrible customer service. Avoid if you value hygiene and professionalism.
pamela smith
-
April 14, 2025
The atmosphere was lovely! It was quite a hot day, and the cold water on tap was surprisingly warm. We ordered two Americanos, which came with two long blacks and a teapot of hot water to add. I appreciated the extra water since I find long blacks a bit strong for my taste. Unfortunately, it ended up burning my coffee a bit, so it wasn't the best experience for me. But overall, we enjoyed the delightful surroundings!
samantha grace
-
August 30, 2024
Cute little cafe, affordable food which explains my 2 small pieces of bacon.
Food took quite awhile to come out. Would recommend if you're not overly hungry and have the patience to wait for the chickens to lay the eggs.
Kim Seaward
-
April 16, 2024
Awesome school holiday find with the kids. Tucked in Picadilly arcade in the central city, there is lots of nice food here at a reasonable price - toasted sandwiches $7.50, coffees under $6. Kiddos wanted bubble tea which is $7.50 and was so tasty. Nice cup to takeaway and reuse too. Away from street noise and wind, lots of seating.
Trina Marie
-
March 27, 2023
We stopped in for a late lunch. Partner was hungry! He ordered the big breakfast option, which really didn't hit the sides for the price! Eggs were hard, one slice of baron, half tomato. Wasn't overall happy at the size to feed his hunger! My order was creamy mushrooms! The first time, I had to eat with a spoon! But the Ice Coffee was nice and sweet, could've been colder.
Our Address
44 Grey Street, Piccadilly arcade, Tauranga 3110, New Zealand
Claim Listing: The Terrace cafe
Please Login or Register an Account to Claim Listing
I had a highly disappointing experience. I found hair and an ant in my takeaway order, which was shocking and unhygienic. When I tried to address this with the café, they provided a false email address and made unconvincing excuses without resolving the issue. They also stopped responding to my calls showing a complete lack of accountability. I cannot recommend this place due to their poor food quality and terrible customer service. Avoid if you value hygiene and professionalism.
The atmosphere was lovely! It was quite a hot day, and the cold water on tap was surprisingly warm. We ordered two Americanos, which came with two long blacks and a teapot of hot water to add. I appreciated the extra water since I find long blacks a bit strong for my taste. Unfortunately, it ended up burning my coffee a bit, so it wasn't the best experience for me. But overall, we enjoyed the delightful surroundings!
Cute little cafe, affordable food which explains my 2 small pieces of bacon. Food took quite awhile to come out. Would recommend if you're not overly hungry and have the patience to wait for the chickens to lay the eggs.
Awesome school holiday find with the kids. Tucked in Picadilly arcade in the central city, there is lots of nice food here at a reasonable price - toasted sandwiches $7.50, coffees under $6. Kiddos wanted bubble tea which is $7.50 and was so tasty. Nice cup to takeaway and reuse too. Away from street noise and wind, lots of seating.
We stopped in for a late lunch. Partner was hungry! He ordered the big breakfast option, which really didn't hit the sides for the price! Eggs were hard, one slice of baron, half tomato. Wasn't overall happy at the size to feed his hunger! My order was creamy mushrooms! The first time, I had to eat with a spoon! But the Ice Coffee was nice and sweet, could've been colder.